Privacy policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our data protection declaration below this text.
Data collection on our website
Who is responsible for data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide them to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to appeal to the responsible supervisory authority.
Analysis tools and tools from third-party providers
When visiting our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following data protection declaration.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. It is not possible to protect data completely from access by third parties.
Information about the responsible party
The responsible party for data processing on this website is:
Mos Online World LLC
Saint-Petersburg Str., 1, Floor 4, Flat 48
Tbilisi
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right of appeal to the responsible supervisory authority
In the event of violations of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: .
Right to data portability
You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address line changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payment transactions on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits) in order to take out a fee-based contract, we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
In the case of encrypted communication, the payment data that you transmit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Objection to advertising e-mails
We hereby object to the use of contact data published in accordance with the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam e-mails.
3. data collection on our website
Cookies
Websites sometimes use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimized provision of the operator's services. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this data protection declaration.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.
Contact form
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.
The processing of the data entered into the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested at registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes, such as those within the scope of our site or technical changes, we will use the e-mail address specified during registration.
The data entered during registration is processed on the basis of your consent (Art. 6 (1) (a) DSGVO). You can revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use personal data concerning the use of our website (usage data) only to the extent required to enable the user to access our service or to bill the user.
The collected customer data shall be deleted after completion of the order or termination of the business relationship. This shall be without prejudice to any statutory retention periods.
Data transmission upon conclusion of a contract for online shops, dealers and shipment of goods
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Data transmission at the conclusion of the contract for services and digital content
We transmit personally identifiable data to third parties only to the extent necessary to fulfill the terms of your contract, for example, to banks entrusted to process your payments.
Any further transfer of the data will not take place or will only take place if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
4. analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: .
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
For more information about how Google Analytics handles user data, see Google's privacy policy: .
Demographic characteristics in Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. These data come from interest-based advertising from Google and from visitor data from third-party providers. These data cannot be assigned to a specific person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.
5. Plugins and tools
Google Web Fonts
This site uses so-called web fonts provided by Google to ensure the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use has to establish a connection with Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information about handling user data, can be found at and in Google's privacy policy at: .
6. Payment providers
PayPal
Among other options, we offer payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you select payment via PayPal, the payment data you have entered will be provided to PayPal.
The legal basis for the sharing of your data with PayPal is Art. 6 Sect. 1 lit. a GDPR (consent) as well as Art. 6 Sect. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.
Klarna
On our website, we offer, among other things, payment with Klarna services. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).
Klarna offers various payment options (e.g. installment purchase). If you decide to pay with Klarna (Klarna Checkout solution), Klarna will collect various personal data from you. You can read the details in Klarna's privacy policy at the following link: .
Klarna uses cookies to optimize the use of the Klarna checkout solution. Optimizing the checkout solution constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For details on the use of Klarna cookies, please refer to the following link: .
The legal basis for the transmission of your data to Klarna is Art. 6 (1) (a) GDPR (consent) as well as Art. 6 (1) (b) GDPR (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.
Instant bank transfer
Among other options, we offer payment via “instant bank transfer” on our website. The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).
With the help of the “instant bank transfer” process, we receive a real-time payment confirmation from Sofort GmbH and can immediately begin to fulfill our obligations.
If you have decided on the “Sofortüberweisung” payment method, you transmit the PIN and a valid TAN to Sofort GmbH, with which it can log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and carries out the transfer to us with the help of the TAN you have transmitted. It then immediately sends us a transaction confirmation. After logging in, your transactions, the credit line of the overdraft facility and the existence of other accounts and their balances are also automatically checked.
In addition to the PIN and the TAN, the payment data you enter and your personal data are also transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if applicable, other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud.
The legal basis for the transmission of your data to Sofort GmbH is Art. 6 Sect. 1 lit. a GDPR (consent) as well as Art. 6 Sect. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the option to revoke your consent to the data processing at any time. A revocation does not affect the effectiveness of past data processing operations.
For details on payment with Sofortüberweisung, please refer to the following links: and .
Paydirect
On our website, we offer payment via Paydirekt, among other options. The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany (hereinafter “Paydirekt”).
When you make a payment using Paydirekt, Paydirekt collects various transaction data and forwards these to the bank with which you are registered with Paydirekt. In addition to the data required for the payment, Paydirekt may collect further data during the processing of the transaction, such as the delivery address or individual items in the shopping cart.
Paydirekt then authenticates the transaction using the authentication procedure stored for this purpose at the bank. The payment amount is then transferred from your account to our account. Neither we nor third parties have access to your account data.
For details on payment with Paydirekt, please refer to the Paydirekt terms and conditions and data protection provisions at: .
Stripe
On our website, we offer payment via Stripe, among other options. The provider of this payment service is Stripe, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA (hereinafter referred to as “Stripe”).
When you make a payment using Stripe, Stripe collects various transaction data and forwards it to the bank with which you are registered with Stripe. In addition to the data required for the payment, Stripe may collect further data in the course of processing the transaction, such as the delivery address or individual items in the shopping cart.
Stripe then authenticates the transaction using the authentication procedure stored at the bank for this purpose. The payment amount is then transferred from your account to our account. Neither we nor third parties have access to your account information.
For details on paying with Stripe, please refer to Stripe's terms and conditions and privacy policy at: .